Research On Information Management Process Optimization Of A Testing Company

Inspection and testing are closely related to human production,life,scientific research,etc.The process,standardization,and standardization of inspection and testing work is a demand for continuous development in production and trade activities.After entering industrialization,the increasing maturity of testing technologies and instruments and the growing sophistication of professional testing,calibration,and verification have made the inspection and testing industry a booming industry.In the context of global integration,consumer demand for product quality and safety is increasing,and the number of inspection and testing organizations continues to grow.The number of inspection and testing institutions in China continues to grow at a high speed,indicating that the industry is still in a period of rapid development.However,the state's supervision of the industry is gradually strengthening at the same time.For enterprises with heavy asset management,the scale effect is obvious.Large enterprises have obvious cost advantages over small enterprises,and the revenue growth of large enterprises is higher than small enterprises.Therefore,while China's inspection and testing industry are developing rapidly,it is also continuously improving the degree of intensification.Small and micro-enterprises in the industry will increase the risk of liquidation or mergers and acquisitions.A testing company is a newly established company in the domestic testing industry.The company's testing covers food,environment,pharmaceutical,chemical,and other fields.The test results provided can not only serve as an important reference for industrial and commercial administrative authorities or courts to make judicial decisions and administrative penalties,but also provide technical support for the internal quality control of enterprises.A testing company using the process management model is still lagging.Paper documents,handwritten reports,and other original work methods are still widely used.Part of the management still relies on paper,oral reports,and other means.These phenomena make management information not transmitted in a timely and accurate manner,resulting in low work efficiency,waste of resources,high storage costs,poor traceability,and inconvenient sharing of information such as reports,documents,and test data.A testing company is constantly faced with changing market demands and fierce market competition and higher-level requirements for the company's management and work efficiency.In the case of increasingly fierce competition,information management process optimization will be an effective way to improve the overall competitiveness of enterprises.This paper discusses the optimization of the information management process in A testing company as the research object.Combined with the status quo of A testing company's information management process,this paper analyzes A testing company from the comparison of commitment testing time and customer satisfaction survey of benchmark enterprise SGS company.The problems of a long detection period and low detection efficiency are obtained.This paper analyzes the main problems using methods such as ASME analysis,field investigation,and cause-and-effect diagram analysis.The root causes of the time-consuming detection cycle are found out: there are many non-value-added activities in the process,the level of process informatization is low,and the construction of compound process talent team is not perfect.The optimization objectives of the information management process were identified as adapting to the changes in the company's internal and external environment to meet the needs of the company's development;shortening the testing cycle and improving the company's operational efficiency;and enhancing the information technology construction to achieve scientific management.It is determined that the principle of information management process optimization is to make the process the core and ensure detection quality as the premise,customer-oriented,people-oriented.Then,preliminary preparations were made,and relevant working groups were set up as operators to implement the program.A scientific planning program has been prepared,and relevant training activities have been organized.At the same time,an optimization program was proposed to streamline the information management process,strengthen the process information construction,and create a composite process talent team.On this basis,this paper introduces guarantee measures for the optimization of the information management process of A testing company,including strengthening the management's attention to information management processes,promoting the institutionalization of information management process optimization,increasing financial investment,and expanding publicity and mobilization efforts.Moreover,the optimization effect evaluation is introduced.The optimization of the informatization management process of A testing company has achieved the optimization goal of shortening the inspection cycle time and enhancing the informatization construction.Analyzing the optimized data shows that the optimization of the information management process of A testing company has achieved the goal of optimization.The inspection cycle is shortened,and the company's comprehensive competitiveness is improved.After optimizing the information management process of A testing company,the total time of the information management process of A testing company went from 3631 minutes to 2789 minutes,that is,from 7.6 working days before optimization to 5.8 working days after optimization.Based on the calculation method of the commitment to give the test report time,that is,the sum of the laboratory process and service process time,the processing time,from 2959 minutes to 1676 minutes,that is,from 6.2 working days before optimization to 3.5 working days after optimization.This paper uses the relevant theories and tools of informatization and process optimization to optimize the informatization management process of A testing company.It not only plays an important guiding role for A testing company in promoting the optimization of information management process in an all-round way,but also has certain reference significance for the process optimization of companies in the same industry.