Study On The Optimization Of Performance Management System For Knowledge Workers In T Software Company

With the rapid development of science,information technology and social economy,society has entered into era of knowledge-based global economy.which posing opportunities and crises.It is essential for the enterprise to own an excellent team with professional abilities,innovation and high efficiency if he wants to survive and develop in such fierce competitive environment.“Human” is one of the fundamental elements and the brilliant one would be the indispensable part of software companies.Therefore,it is very important to establish and perfect the human resource management system and performance management system.Through a good performance appraisal mechanism,employees are effectively motivated which can stimulate higher efficiency and create more benefits for the enterprise.Most knowledge workers possess professional knowledge or professional skills after receiving systematic education and training.They are very different from assembly line workers and simple manual workers.knowledge workers are mainly engaged in mental work with a high level of knowledge.It is hard to measure the work results of them and set work indicators.This situation presents some difficulties to the management.Knowledge workers have a higher level of spiritual needs,pay more attention to the sense of honor,own a sense of accomplishment,and pursue self-worth.Challenging and creative work would be the most attractive one for them.If only motivating them on the material level,it may not get the best motivational effect.It is very important to design an effective incentive mechanism in responding to these characteristics.Many domestic companies have also begun to realize the importance of knowledge-based talent performance management and the software company is a typical example among them.Nowadays,many domestic software companies have their own performance management mechanisms which have many problems such as unreasonable performance plan,unscientific evaluation method,incomplete application of evaluation results,etc.These problems reflect the current software industry for practitioners of the general performance appraisal is insufficient resulting in frequent brain drain,low efficiency,lack of innovation ability.This paper summarizes the related knowledge-based employee theory performance appraisal theory and related basic theory both at home and abroad.On the basis of relevant theories,combined with the characteristics of knowledge-based employees,this paper further studies the problems existing in the performance appraisal system of T company,through the form of questionnaire,investigates the existing problems of the company according to the survey data.This paper analyzes the causes of performance management of knowledge workers in T company.In addition,it puts forward the optimization suggestions of performance management system for T company.Many software enterprises existing may also face the same performance management problems,this paper would be a reference which can be applied to the practice of performance management of knowledge workers in software enterprises.