Research On The Influencing Factors Of Library Intelligent Service Users' Willingness

With the advent of the intelligent era,more and more intelligent services have entered people's lives,and the application of intelligent technology in the field of university libraries has also shined.Various new types of intelligent services are attracting more and more college students.user.At present,many university libraries are actively exploring the development of various smart services,hoping to provide better services to help school teachers and students study,scientific research,etc.In order to ensure the results of the research,consider the younger generation of Internet users,namely college students,as the survey subjects.Therefore,this article intends to explore the influencing factors of college students' willingness to use smart services in university libraries,and obtain important factors that affect college students' willingness to use based on literature theoretical research and empirical analysis,and propose corresponding measures to promote the further development of smart services in college libraries.Let the intelligent services of university libraries be widely promoted and used.Through literature review,this paper summarizes user technology acceptance behavior theory,information system success theory,user experience,privacy concern,individual innovation and other theories,and combines the theoretical research and actual application status of university library smart services to construct university students' wisdom on university libraries A model of influencing factors of willingness to use services,a model that influences the willingness of college students to use smart services in university libraries is proposed.In the empirical analysis,a random sampling survey was first conducted in the form of online questionnaires.A total of 400 questionnaires were collected.After screening and eliminating invalid questionnaires,359 valid questionnaires were finally obtained.Use SPSS24.0 software to test the reliability and validity of the collected data to ensure the reliability and validity of the data.Next,use statistical methods to perform simple descriptive statistics on the data,test the correlation between variables,and further analyze the specific causal relationship between variables by constructing mathematical formulas.Finally,the corresponding verification is carried out according to the data analysis results.The research results in this paper show that performance expectations,effort expectations,individual innovation,and social influence have a significant impact on college students'behavioral willingness;service quality indirectly affects college students' behavioral willingness through hard-working expectations;user experience and privacy concerns do not have significant influence on user behavior intentions The linear influence relationship.In addition,it is found that college students of different computer levels have different expectations in using the intelligent services of university libraries;the types of students who use the intelligent services of university libraries also have differences in individual innovation.Finally,the research conclusions are explained in detail,and corresponding suggestions are made to promote the development of smart services in university libraries from the three aspects of university libraries,university librarians,and university students based on effective influencing factors,and the problems and deficiencies in the research are summarized.Department,put forward a prospect for future research.