Study On Operation And Management Improvement Of Quality Management System Of Tianhong

The quality management system is the lifeblood of every enterprise.The enterprise must design and operate the structure of the quality management system according to its own business strategy,so as to enable the enterprise to achieve its business objectives and enhance its sustainable development.Tianhong,which is in the electronic technology service industry,has also established its own quality management system,which is based on international standards.However,according to practice,tianhong company has a long history of problems such as unstable product quality and imperfect quality system.For example,in practical operation,tianhong company often only focuses on the output itself,while ignoring the quality of quality services around the products,and the understanding of quality management is not in place.Pay attention to the quality problems in the actual production,and neglect the promotion of coordination at the management level;Focus on product quality,scientific judgment of the cost control model and method knowledge is very lack.In order to improve the situation.This paper takes the operation management of the quality management system as the object,and combines tianhong company to illustrate the case.The content of this study is basically as follows:First,through the Internet,the library has access to a large number of literature and materials related to enterprise quality management system.While reading relevant literature and materials,the research ideas and theoretical views are summarized,sorted out and summarized to ensure that the research theory of this paper can keep up with the forefront.Second,the case of tianhong company is used to analyze the current situation,existing problems and causes of ISO9001 quality management system.Third,the interview method is used to understand the development history of the company's quality management system,describe the current situation of the company's ISO9001 quality management system,and on this basis,analyze the problems existing in the process of the company's ISO9001 quality management system.Research results show that Tianhong problems of the company's quality management system are mainly supplier quality control,continuous improvement and product quality correction and prevention of the three aspects of the problem,the cause of the problem are mainly supplier management method is not perfect,lack of measures to continuously improve the effectiveness of,production process and product quality control in the lack of effective optimization measures;The improvement measures proposed include optimization of supplier selection and evaluation,improvement of effectiveness of continuous improvement,and optimization of product quality control.The implementation of improvement measures needs to be guaranteed in responsibility system,supervision and inspection and performance management.Through the improvement of tianhong company's quality management system operation management,the results show that the improvement of tianhong company's quality management system operation management is effective.Through continuous self-examination and continuous improvement,we believe that tianhong company's quality management system will be further improved.The problems of Tianhong Company are more common in the electronic technology service industry.Through the case study of Tianhong Company,it can give some enlightenment to the operation and management of the quality management system of the whole electronic technology service industry.