Research On Evaluation Of Operation Effect Of Suning Financial Sharing Service Center

With the continuous development of economic globalization,the scale and business scope of large-scale group enterprises have been expanding,and the requirements for enterprise management have also increased.Internet information technology has changed the way and speed of enterprise management,and has become an important means for large enterprise groups to improve their management.In this environment,a shared service management model emerges,of which the Financial Shared Services Center(FSSC)is the most typical representative of shared services.Suning is a leading enterprise in household appliance retail industry,with a number of branches,subsidiaries and stores in the country and even abroad.In the face of such a huge system,Suning actively explored the effective financial management of branches,subsidiaries and stores as early as 2007,and began to establish a Financial Shared Services Center.After more than ten years of development,Suning Financial Sharing Service Center is more and more widely used in the group.However,whether the actual implementation process has brought the theoretical effect of the financial sharing service center,but also needs scientific evaluation.This paper takes Suning Financial sharing Service Center as the research object,evaluates the operation effect of Suning Financial sharing Service Center based on the improved balanced Scorecard,and expects to evaluate the operation effect of Suning Financial sharing Service Center objectively and comprehensively from four aspects: finance,risk,internal process,learning and growth.First of all,it explains the research background and significance of this paper,clarifies the research ideas through combing the relevant literature and expounds the relevant theories of the financial sharing service center;secondly,constructs the index system of evaluating the operation effect of the financial sharing service center based on the improved balanced scorecard.Based on the analytic hierarchy process AHP and fuzzy comprehensive evaluation method,the evaluation model of financial sharing service center is constructed.Thirdly,the operation situation of Suning and its financial sharing service center is introduced,and the operation effect of Suning financial sharing service center is evaluated and analyzed by using the evaluation index system and evaluation model.Finally,according to the comprehensive evaluation results,the optimization strategy is put forward from four aspects: finance,risk,internal process and learning and growth.Through the evaluation of the operation effect of Suning financial sharing service center,this paper can make Suning have a clearer understanding of his financial sharing service center,and hope that the optimized financial sharing service center will be more clear.Good to promote the development of Suning.