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Research On Bank Performance Appraisal Program

Posted on:2019-03-27Degree:MasterType:Thesis
Country:ChinaCandidate:Y B WangFull Text:PDF
GTID:2439330596453686Subject:Business administration
Abstract/Summary:PDF Full Text Request
In order to do the research better,this paper makes a detailed analysis of the performance appraisal of the Z branch of Pufa Bank,and analyzes the shortcomings of the performance appraisal of the Z branch.The shortcomings mainly include the fuzzy recognition of performance appraisal objectives,the single performance appraisal method and the insufficient use of performance results.Finally,based on the shortcomings,this paper proposes corresponding improvement measures,that is the construction of the performance appraisal system of the Z branch.It contains the improvement of design objectives of the assessment system,the redesign of the design principles of the assessment system,the construction of the KPI assessment system,the complete performance of appraisal process,and the application of performance appraisal results.To complete the research successfully,this paper adopts the theoretical and practical research methods such as questionnaire survey,field research method,case analysis method and literature data method.The performance appraisal system and performance appraisal effect of the Z branch of Pufa Bank are taken as reference objects.Combined with the relevant theories of KPI performance appraisal methods,this paper examines the performance appraisal mechanism of the Z branch by clearly establishing the strategic objectives of development,establishing key performance indicators,and setting performance appraisal procedures for the assessment criteria of all levels of indicators.After the research and discussion of theoretical research aspect,and combined with the practical level to analyze the actual situation of the performance appraisal of the Z branch of Pufa Bank,this paper combines the strategic objectives with the objectives of performance appraisal to analyze the corresponding relationship of the objectives of the bank branch management and the objectives of the performance appraisal management.The study finds that the performance appraisal mechanism of the Z branch of Pufa Bank has some problems,such as biased assessment,insufficient scientific indicators,unbalanced assessment objectives and bank strategic objectives,imperfect performance feedback,and inadequate performance appraisal results.In response to these problems,this paper applies the KPI performance appraisal method flexibly to the performance appraisal system of the operation department,combines it with the performance appraisal methods such as the balanced scoring method and the goal management method,and finally designs a more scientific and complete performance appraisal system.This performance appraisal includes the determination of the KPI-based assessment indicators,the confirmation of the KPI indicator weights,the design of performance appraisal process,the establishment of performance feedback mechanism and the use of performance feedback results.It also raises some guarantee mechanism of the implementation,such as the guarantee of organizing,the guarantee of ideology,the guarantee of the system,and the guarantee of technology.The research has great significance,which not only promotes the further development of performance appraisal theory,but also helps to optimize the actual operational efficiency of operation department of the Z branch of Pufa Bank;it is not only inspires the owner's awareness of workers in the operation department of the Z branch,but also benefits to increase the enthusiasm of working in the operation department of the Z branch of Pufa Bank.Via performance appraisal reformation,the enthusiasm of working in the Z branch will rise up,and the human resources will be allocated rationally.
Keywords/Search Tags:the Z branch of Pufa Bank, Operation Department, Performance Appraisal, KPI
PDF Full Text Request
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