A Survey And Analysis Of The Satisfaction Of The Elderly Participants On The Service System Of The Marathon

With the blowout development of marathon events,the enthusiasm of elderly people to participate in marathon is growing,not only limited to mini-healthy running,but also half marathon and whole marathon,so in the operation of the whole event,service security is particularly important.Taking Xichang International Marathon as an example(hereinafter referred to as "Xichang Marathon"),this paper uses the research methods of literature,questionnaire,interview,logical analysis and mathematical statistics,as well as the three-month field participation of Xichang Marathon Organizing Committee,to analyze the development status of Xichang Marathon,the participation situation of the elderly participants,and the satisfaction of the elderly participants with the service system of the event.This paper analyses the advantages and disadvantages of the elderly participants in the implementation of Xichang Marathon service system,and puts forward feasible countermeasures and suggestions.Through the research,the following conclusions are drawn:1.Xichang Marathon has reasonable medical security,effective volunteer service,exquisite track planning,and strong support from the government.The elderly participants are satisfied with the marathon.2.Risk publicity needs to be improved,information dissemination needs to be improved,transportation(ferry)needs to be optimized,service needs to be improved after the race,and project settings need to be increased.Based on the above conclusions,the following suggestions are put forward:1.Strengthen the propaganda of the risk of Marathon among the elderly participants,and do not follow blindly.2.Publicizing competition information through various channels.3.Set up free buses in cities and special routes.4.Reasonable setting of competition items is conducive to optimizing the structure of competitors.5.In the post-competition recovery area,the priority passageway for the elderly should be added.6.In the evacuation after the race,the number of safety signs should be added to strengthen the terminal guidance service.7.Provide free hotel discounts and other services for participants over 60 years of age to provide some preferential activities such as tourism around Xichang,in order to stimulate the consumption of the elderly.