The Research Of Abusive Supervision And Coworker Incivility On Counterproductive Work Behavior Of Empoyees':Based On Conservation Of Resources Theory

Researchers at home and abroad have done a lot of research on various behaviors affecting organizational development but they ignore many negative behaviors within the organization such as abusive supervision and coworker incivility.In fact,these improper behaviors bring much damage to the organization.So,how to reduce violations within the organization is an urgent need of the present.This paper bases on the conservation of resources theory(COR),combined with equity theory and affective events theory,to explore the two violations within organization: abusive supervision and coworker incivility influence employees' emotional dissonance and counterproductive work behavior,and in endogenous and exogenous perspective,we put forward the regulation roles of self-control and organizational identity.In order to verify the hypothesis,firstly,abusive supervision and coworker incivility,emotional dissonance,counterproductive work behavior(CWB),self-control and organizational identity of employees are defined.Secondly,online questionnaire survey of 83 employees of enterprises are conducted for five consecutive weeks,once a week,based on the maturity scale of previous research.So,377 valid questionnaires are collected.Then,this paper uses analysis software SPSS17.0 to process relevant data preliminarily,test scale reliability,and conduct descriptive statistical analysis and correlation analysis.Nest,this paper uses analysis software LISREL8.7 to conduct confirmatory factor analysis to test the variables of discriminant validity.Finally,this paper uses analysis software HLM6.06 to test hypotheses.The results show that the abusive supervision doesn't have a significant positive impact on the employees' counterproductive work behavior;the coworker incivility has a significant positive impact on the employees' counterproductive work behavior;employees' emotional dissonance has a significant mediating effect on the relationship between coworker incivility and counterproductive work behavior of employees;self-control of employees doesn't significantly strengthen the relationship between abusive supervision and emotional dissonance and doesn't significantly strengthen the relationship between coworker incivility and emotional dissonance well;organizational identification of employees significantly weaken the relationship between abusive supervision and emotional dissonance,but organizational identification significantly enhance the relationship between coworker incivility and emotional dissonance of employees.The innovation of the research results lays in the integration of two negative behaviors of resource depletion in the organization from the viewpoint of COR theory,which reveals the mechanism of behavior—emotion—behavior.So,it deepens the understanding of the two internal infringing mechanisms and makes managers realize the harm of improper behaviors and provide guidance on how to deal with the two inappropriate behaviors in the organization that is studied of the paper.In the end,this paper puts forward the shortcomings of the research's contents and methods and makes a simple outlook,hoping that the researchers can carry out relevant researches in a more in-depth and scientific way in the future.