Study On The Construction Of The Supervision Index System For The Home Care Service In Zhanggong District Under The PPP Project

The deepening of the aging process and the acceleration of the aging process have become a hot topic,which has aroused extensive social discussion.The importance of the old work of the party in the 19 th century has put forward a new strategic level,and actively coping with the aging of the population has become a new national policy of our country.Time to achieve,to better play to the guiding role of the government and market in the allocation of resources and decision function,highlight the reinforcement the basic position of family endowment to mobilize social forces to participate in pension,introduces the PPP mode pension field is an effective measures.Ganzhou city it community(village)home endowment service center of the PPP projects selected social capital construction and operation management of district 72 home endowment service center network,provide home endowment service for elderly people aged 60 and above,the project to explore complex new pension service mode innovation function,effectively improve the endowment resources supply situation of it.Because of the public product attributes of home-based care services and the transformation of government roles,supervision is essential.This article embarks from the old man's subjective feeling,combined with the current status of it home endowment service regulation,using SERVQUAL service quality evaluation method,set up the family endowment the PPP project service regulation index system,and draw the following conclusion:(1)under the PPP project it home endowment service regulation can from the reliability,assurance,responsiveness,tangibility and empathising five aspects to help the meal service,clean service,helps the bath service,help line service,quick service,help service,medical services,educational services,help and help chat services such as comprehensive measure ten home pension services.(2)10 home endowment service in medical services,educational services,and help service relatively more important for the old man,the old man told the family endowment service can focus more on service personnel service commitments,timely provide related services.This is in line with the implementation of the PPP project of the community(village)home care service center in zhanggong district,which has certain practicability.