Design And Implementation Of Enterprise Online CRM Management System

With the continuous development of the water industry,opportunities and challenges coexist,and the innovative development model is particularly important.The water industry is increasingly aware that service quality is the most important core competency of an enterprise.Enterprises must be customer-centric and gain high customer satisfaction in order to become more stable and better on the road of enterprise development.In order to make our company's sustainable development bigger and stronger,the customer management informationization is an important direction for future work.This system is based on the browser/server mode,adopts the popular ASP.NET(C#)language,and utilizes Microsoft Visual Studio and Microsoft SQL Sever as the development environment to complete the planning,analysis,design and development of the project.The whole process is tested to realize the predetermined function of the design topic.Through the realization of the customer relationship management information system,the customer relationship management can be informatized and electronicized,and the research and application of the enterprise online CRM management system based on the B/S mode will be the enterprise.Future work goals and work priorities will lay a solid foundation for customer information resources to promote sustainable development of enterprises.