The Design And Implementation Of Group Customer Business Management System For Yunnan Radio And Television Networks Company

With the development of the Internet,the volume and scale of Yunnan radio and television network company is increasing.Especially in recent two years,the volume of business growth is amazing.The existing mode of work management can not meet the current situation of the company.The traditional manual recording management is no longer suitable for the development of the current company.The leadership is concerned about this phenomenon.It is necessary to use the management mode combining informatization.The company can develop better by using the means of information to manage and analyze the company's business.In this way,we can control the company's overall situation of the company.The group customer service management system of Yunnan radio and television network company uses the design architecture of B/S and Java language.The system uses SSH framework technology which combines with the design pattern of MVC.The system uses Hibernate as a data persistence layer to manage two-way mapping between objects and databases.It also uses Spring,Struts,HTML and SQL Server 2015 database.The group customer business management system of Yunnan radio and television network company is mainly responsible for the comprehensive management of the company's group customer service.It includes the group business acceptance and the commercial business acceptance.The group business acceptance includes group customer adding,group information management,customer comprehensive information inquiry,group membership adding,group business comprehensive acceptance,group customer contract management,group product ordering,group member disconnection,group customer separation,group merging,group demobilization.The commercial business acceptance includes new commercial customers adding,contract management,equipment purchase,commercial products ordering,commercial payment,commercial equipment replacement,commercial product withdrawal,machine card relationship supplement and so on.After the development and application of the group customer business management system of Yunnan radio and TV network company,it has been highly praised by the customers.After the operation of the system,it spent a month to input the historical data into the system.All the data were saved.The business management level of the company has been gradually improved.This system improved the efficiency of management.The information skills of the employees have been promoted.