Research On The Countermeasures For Employee Satisfaction Improvement Of ZS Bank S Sub-branch

With the deepening and perfection of China’s financial market reform,the competition between the domestic financial industry has intensified.In the new normal macroeconomic context,the traditional management of commercial banks has been unable to meet the needs of the market.In addition,with the changing needs of customers,commercial banks to meet customer needs,improve service quality also appears to be stretched.Whether to meet customer needs not only affect the survival and development of commercial banks,but also affect the performance of employees within the commercial banks and work efficiency,thereby affecting the commercial bank employee satisfaction.Therefore,improving the satisfaction of employees in commercial banks and improving the quality of service of commercial banks is the core of commercial bank reform.This article takes ZS Bank S branch as the research object.Combined with ZS Bank S branch basic situation.Through the form of questionnaires.Investigate the employee satisfaction of S branch from the five aspects of salary,working atmosphere,leadership management,evaluation incentive and personal growth.According to the survey results show that:working atmosphere,leadership management,evaluation of these three aspects of incentives are the main reasons for the S branch staff satisfaction.This article through the use of SPSS22.0 software.The mean value,the standard deviation,the maximum value and the minimum value were used to analyze the questionnaire,which included the work atmosphere,leadership management and evaluation incentive.According to the results of the analysis,the main factors influencing the employee satisfaction in the working atmosphere are the three aspects of the hardware facilities,the insufficient working resources and the unreasonable work and rest time.The main factors influencing employee satisfaction in leadership management are the difficulties of cross-departmental communication,the lack of incentives for employees to innovate and the adoption of employee rationalization recommendations.The main factors influencing the employee satisfaction in the evaluation incentive are the three aspects of the current performance appraisal mechanism,the customer evaluation and the recognition degree of the staff work.to address the problem above.This article from the following aspects of the proposed improvement measures proposed:for the work atmosphere,first,to improve the work environment,update hardware facilities.Second,focus on providing staff with adequate work resources.Third,to develop a reasonable schedule.For leadership management,first,to strengthen communication between different departments,for staff to establish a good working platform.Second,actively encourage employees to work innovation.Third,the courage to adopt the rationalization of staff recommendations.This paper evaluates the performance evaluation from the client manager,the financial management and the operation respectively.Suggestions on Improving Employee Satisfaction.This article puts forward the corresponding safeguard measures from the aspects of system guarantee,organization and implementation guarantee and enterprise culture construction.In order to ensure the effectiveness of employee satisfaction measures to implement the program.This paper is divided into six parts:the first chapter is the introduction.The second chapter is the basis of theoretical research.Based on the study of employee satisfaction at home and abroad.The author summarizes the theoretical origin,concept and measurement method of employee satisfaction.And the relevant theories involved in this paper are described.Chapter 3:Analysis on the Current Situation and Problems of Employee Satisfaction in S Branch of ZS Bank.Through the introduction of the basic situation of S branch.And then through the questionnaire on the S employee satisfaction status survey and use SPSS22.0 software for analysis.And the main factors influencing the employee satisfaction of S branch.Chapter 4 is to improve the satisfaction of ZS Bank S branch staff.From the work atmosphere,leadership management,evaluation incentives three aspects of specific measures to enhance.Chapter 5 is the safeguard measure of the employee satisfaction plan of Z branch of ZS bank.From the system of protection,organization and implementation of security,corporate culture,three aspects of the corresponding protection measures.Chapter 6 is the conclusion and the shortcomings and prospects.