Shaanxi Xinhe's Research On Business Process Improvement

Shaanxi rural credit cooperatives union like most of the rural credit cooperatives in our China, since its inception, there exists the efficiency is not high, unable to adapt to the development of social economy. Therefore, how to improve the efficiency of rural credit cooperatives internal administrative management, to achieve higher customer satisfaction and to realize its markets of competitiveness, become an urgent problem to solve. From the inside, to modify relevant business service process has now got the double proof of theory and practice. Also because of this, you can use the method of business process reengineering, business process transformation of Shaanxi rural credit cooperatives union, in order to build a scientific, efficient, and conforms to the development characteristics of the business process in the new period, thus improve the work efficiency of Shaanxi rural credit cooperatives union, is the starting point of this article research.Article using the field investigation and the actual data statistics to Shaanxi rural credit cooperatives union probability analysis and research of the current business processes, for Shaanxi rural credit cooperatives union brought to analyzes the problems existing in the business process, and suitable for Shaanxi toward Shaanxi rural credit cooperatives union process optimization scheme is put forward. First paper carding toward bank business process related theory, then to Shaanxi rural credit cooperatives union in Shaanxi province as an example, the Shaanxi rural credit cooperatives union approaches to research and analysis on the business process, in order to find out the problem brought to the business process, according to optimize Shaanxi rural credit cooperatives union probability process scheme is put forward. Finally in order to ensure that Shaanxi rural credit cooperatives union brought to process optimization scheme is feasible, and adjust the organization structure, improve the information technology platform and the optimize allocation of human resources safeguards. The innovation of this article is mainly in the domestic many research results are for process reengineering the bank, on the basis of the theory and case analysis, draw lessons from the analysis of the former experience, the elaboration on the specific approaches to business research, combined with the author's practical work, the Shaanxi rural credit cooperatives union brought to the problems existing in the business process optimization.