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Design And Implementation Of The Customer Management System Based On ASP

Posted on:2017-09-07Degree:MasterType:Thesis
Country:ChinaCandidate:W Y LiuFull Text:PDF
GTID:2348330515467164Subject:Software engineering
Abstract/Summary:PDF Full Text Request
With the rapid development of Internet technology,the Internet has brought a great impact to all industries,the basic concept of customer first;fine service in the Internet thinking has become the key point to improve the core competitiveness of enterprises in the full market competition environment.How to develop the customer relationship management system in B/S structure based on Internet technology to help enterprises to improve the degree of automation and efficiency of business,open up the market,expand the scope of business,retain customers,occupy more market share,and become a problem with economic value and social value.This paper describes the customer management system from the needs analysis,system design to the whole process of the realization of encoding.This paper first discusses the development background of the customer management system,as well as the domestic and foreign research status of the related technologies,and then put forward the system’s technology choice.Based on the above discussion,this paper describes the system structure of the software engineering;from the customer management system needs analysis,system design,system implementation details of the three aspects of the whole process,and the system testing.Finally,this paper summarizes the work and achievements,and makes clear the research direction of the next step.This paper designs and implements the customer management system.Based on the application of the system,optimize the service;improve the core competitiveness of enterprises.Set up the management system based on market,customer as the center,improve customer loyalty and realize the maximization of customer value.Bring the economic value of the enterprise;bring the social value to the society.
Keywords/Search Tags:CRM, ASP, database management system, B/S structure, SQL
PDF Full Text Request
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