The Design And Implementation Of Ningxia Telecom Business Opportunity Management System

With the development of “Intelligent City” in China,requirements on system services for the group customers have gradually become valuable.However,group business opportunity analysis is far from practical,such as integrated operation,pre-warning for customer lost,opportunity analysis,marketing management,etc.How to integrate the modern group customers marketing theory with the practical activities of telecomm operator is the goal of our work.Ningxia Telecomm management system for the group customers' business opportunities was customer-oriented.It has fully considered the actual development of communication and group customers.And achieved the different stages of the pre-sales/sales/after-sales service support.This paper focuses on the research on group customer business opportunity management system through the B/S structure to achieve cross-platform and cross-sectorial linkage.It aims to build win-win cooperation,and promotes each other's business models and a reasonable Ningxia telecom internal management system.We design and implement a three-tier architecture for system of business opportunity management for group customers based on middle-ware techniques,especially Tuxedo.The system design meets requirements on system scalability,dynamic load balancing,and transaction integrity of things.