Design And Implementation Of E-Government Service Platform Based On Process-Driven

Along with the economic globalization and the rapid development of Internet,electronic information technology has penetrated into all aspects of social life,profoundly changing the way we work and life style,the electronic information technology into the IT equipment maintenance industry will change the industry's existing operation mode,promote the rapid development of the industry.There are many problems in traditional IT equipment maintenance.On the one hand,to repair the customer,maintenance businesses exist "too much",and can not guarantee the quality of maintenance,in addition to the user is not satisfied with the maintenance is also difficult to appeal and rights;on the other hand,for the maintenance of businesses,maintenance businesses lack of effective propaganda way,only the more limited way through word-of-mouth publicity IT;equipment maintenance is an urgent need for business innovation and process innovation.In this paper,the previous research results and project development based on the design and implementation of online reporting platform of We Chat public service platform,the platform is based on O2O's business model,can achieve online online repair,online orders,online payment,online evaluation in the actual operation,line maintenance business,namely online information interaction flow and capital flow,the specific service line.O2 O model combines the online information service convenience advantages,also combines the advantages of safe and reliable service entities under the line,there are cases of successful application in many industries,the use of information technology to process upgrading and reconstruction of IT equipment maintenance,enhance the efficiency and quality of IT equipment maintenance.WeChat online repair service platform,greatly reduce the promotion cost through the WeChat client platform,users can access the platform using the platform services whenever and wherever possible,at the same time;using We Chat payment function,provides a safe and reliable convenient for online payment platform.This system has good expansibility,portability and reusability.System testing and commissioning show that the system operation is safe,reliable and stable,able to meet the business needs of the online repair,and effectively improve the online repair efficiency and has good practical and easy to use,has a high application value.