OTT Set-top Box Usability Research Based On The User Experience

The Internet is gradually penetrated into every industry, and, once in a certain industry, it will bring a new round of changes. In recent years, the Internet has successfully entered the field of home appliances,it has given rise to a series of intelligent home appliances products, for example, smart TV, OTT set-top boxes, etc. Intelligent home appliances products make people get a lot of unprecedented excellent experience, but it also have to follow usability problems, such as humanized design, ease of use of products, etc. Therefore, this paper tries to study the availability of intelligent set-top boxes, hope to find usability problems affecting factors, improve its availability for subsequent product.Through theoretical analysis and related literature user interviews, this article sets from appearance, operation interface, the performance, content, input method, and the remote control to study the set-top box usability problems. Through the questionnaire survey and data analysis, the test results are as follows:1.Appearance, performance, operating interface, content, method and remote control are positively correlated with STB usability, and performance biggest correlation with set-top box availability and minimum correlation between the set-top box and appearance.2.Gender exists significant influence with appearance, operation interface, performance and content. Women on the four aspects of user demands is higher than men.3.Age exists significant correlation with appearance and remote control. Among them, the smaller the age the appearance of the degree of satisfaction is lower, but the higher the satisfaction of the remote control.4.Availability of appearance of six aspects, such as satisfaction ratings, found that only the user has reached the level of qualified for the appearance of satisfaction, the other five aspects are unqualified, in which the user to input the lowest satisfaction.5.Aiming at the existence of the above six dimensions in the usability problems, puts forward the relevant improving measures.