The Research Of The Problems And The Countermeasures About The Shanghai Customs Process Redesign

The Western various countries in the government restoration movement, have used various strategy and the tactic, especially important aspect carrying on the government service by combs, the standard and the optimization, namely Process Redesign.This article combining the Public Government theory and the Business Process Redesign theory, conducting the research on the customs Process, and taking“the environment - function - system - person”as the analysis frame, from the reality, the idea and the value of three angles carrying on the elaboration. The analysis thing most basic stratification aspect is a fact, simultaneously logic which hides behind these things or the phenomenon carrying on the discussion, and the judgment from the value, any type value affects on us about the thing logic understanding, thus creating present the fact. The article analysis has studied the international customs process redesign experience, analyzed the process redesign theory to customs’ compatibility and pointed, proposed the customs developing the necessity and feasibility of the process redesign; The research profits from the overseas customs service process redesign experience procedure, the induction has combed to our country customs process redesign enlightenment, and studied proposes its trend of development.The article has analyzed our country customs service process present situation from the overall situation and the partial two stratification aspects, while affirmed its result, has gone through customs in the process using the value chain theoretical analysis in the customs。Among the customs ,the enterprises, the local authority, the facilitating agency, the vertical organization reciprocityand from the international system environment, the port management system, the customs internal work process, the customs present legal regime frame, the electronic port construction and many angles has analyzed the customs process existence question.The article by theories and public government proposed the customs process redesign should profit from idea and value orientation,So long as conforms to this value orientation, Any traditional system does not have the reason which cannot be changed。The research proposed our country customs process redesign value orientation and the strategic target,Carrying on the decomposition to the process constituent, proposing the process restoration suggestion, and pointing out the customs process redesign the key is to the administration organizational reforming , the foundation is the legal laws and regulations adjustment, the core is the risk management successful movement。The suggestion from developing the government apparatus reform continually, providing the reasonable organization construction; The perfect legal level system, providing the powerful system platform; constructing the risk management large-scale system positively, advanceing the customs risk type management comprehensively; Speeding up the service conformity innovation, providing the rich connotation extension; The perfect customs information platform construction, and providing optimized the technical method to the customs reforming through the customs process redesign.