Research Of DGL Company’s Employee Engagement Of Administrative Staff

The research on the relationship between employee and organization is becoming an important segment of organization management research. In recent years, employee engagement is becoming a popular topic. More and more survey and research indicate that employee engagement is one of key factors those influence business result. Research shows that compared to organization commitment and employee loyalty, employee engagement can better describe how employee is devoted in daily work within an organization and consequently high performance. Business owners and managers hope their employees are engaged and try to improve employee engagement through means as Pay&Benefit, Company Culture and empowerment.The research on employee engagement originated from the follow up of many company in40years by the Gallup Organization. It captured managerial index of employee engagement during satisfaction survey and build the "Gallup Path" model to describe the path from employee performance to business operation result, real profit growth and share price increase. In China, more and more companies start to take engagement as a key index to evaluate business and manager performance. It is crucial to review and analysis employee engagement to find the way to improve engagement so that engagement can play a more active role in business management.Based on the existing research on employee engagement both western and Chinese, DGL company’s employee engagement status was reviewed and analyzed through survey and interviews. Problems were found in communication, pay&benefit, management capability, training and development opportunities. Suggestions regarding these problems were also made to improve DGL employee engagement of administration staff.