The Design And Implementation Of Automotive Service Management Information System

At present, many consumers prefer a good service car brand. Service is an important part of customer service, which is not only for the car brand has won a good reputation, and attracts consumers. Whether it is from the car manufacturer’s point of view or from the consumer’s point of view the car, service is good or bad is very critical and important, attention can increase the value-added service automobile automotive products, for enhancing car sales business competitiveness is very important. The purpose of this thesis is tantamount to design and develop the use of used car sales business and management information systems.Research work in this thesis includes the following aspects:1) Discussed the status of the automotive service management information system, summed up the car service process existing problems, and as a basis for analyzing the demand for automotive service management information system. Framework and process design capabilities car service systems.2) Design and implement customer information management automotive service management information systems, business reception capabilities, spare parts management, and financial management module. Details of the work processes and the implementation process of each module.3) Using the SQL Server 2005 database to achieve the production, geography, processes such as large data storage and synchronization through office technology to achieve sales maintenance operations module content is written using C # technology to achieve the preparation of the client software, the use of power designer of the structure of the database design.Actual use of the subject car service designed management information system point of view be able to meet the current needs of automotive service provider functions, improve the efficiency of daily work, to a certain extent to solve the information needs 4S car shop.