Organizational Change And Information Technology

In recent years, Information Technology (IT) is the trend for government to use it to reinvent itself. And Taiwan’s National Palace Museum (NPM) also used Information Technology to produce remarkable digitalized asset through carrying out National Digital Archives Program in the past few years, In addition, NPM gets distinct from the previous stereotype and also runs a modified business model; however, the shifting process is rarely explored. This research focuses on the transformation process of one of the most traditional institution in the world, based on Organization Change theory. The author adopts qualitative approach to investigate the organization change of NPM in order to know what the impact on NPM is, what the role Information Technology plays in the evolution and to know why NPM is able to bring in the abundant digital asset by using in-depth interviews and researching secondary materials. The author attains the following conclusions:First, the driving force which transforms NPM can be categorized into two kinds, External and Internal. In external, there is a sustained funding from National Digital Archives Program. In internal, the transformation necessity results from the limitation of the legal regulations, the policies of the leaders and the development confinement. NPM confronts problems from resources scarcity, organization structure and members’ resistance in the evolving process. Second, although Information Technology is not the direct driving force, it plays a critical stimulus factor to the evolution of NPM. Generally speaking, Information Technology, not simply a tool, reveals the problems of out-of-date legal regulations but also an innovative way of development. Third, the lessons of Information Technology impact on NPM can be served as a reference of E-government vision. It not only influences the internal management, the organization structure, the participant members, the communication with the public and the serving process, but also spreads the marketing and expands the scope of NPM.