The Design And Implementation Of The WLAN User Service Platform System

With the technology of wireless local area network (WiFi) in the life of the popular, more and more users choose the wireless network to learn, office, entertainment. Through the wireless network not only can easily get rid of the traditional cable, whenever and wherever possible experience efficient, fast network, but also can save bandwidth costs for the user. The current development of notebook computers, smart phones, Ipad and other emerging intelligent terminal, also vigorously promote the wireless broadband subscriber growth. For the communications industry, the number of number of users directly determines the income and the development of an enterprise, is the source of life.In this paper, according to the Qingdao mobile existing business processes and network status, the status of the system development background and the domestic and foreign are studied in detail, and through a lot of research work to analyze the user and business needs. Through the.Net development technology and Sql database technology carried out a feasibility study of the system architecture, the function structure and function modules of the system. From the system’s practicability and economy, scalability, security and other considerations, the system based on the B/S architecture, MVC pattern of development, the final design solution of WLAN service platform system.WLAN user service platform user self service system, fault online consulting service system, the user fault to send a single system with a system. The system consists of user registration, maintenance, information query, order processing, information release, online communication, online customer service, opinions and suggestions, the message, satisfaction survey etc.. System to achieve the Qingdao mobile users and their needs, to achieve the user registration, log, modify the information module function; fault module single sorting, transfer, processing, evaluation, archiving, query function; information release module news bulletin, WLAN encyclopedia, business dynamic, today’s hot release, modify, delete function online customer service; service function; message board message function; satisfaction function. These functions basically meet the Qingdao mobile customers and employees live and work in the.The system in the actual use of the process to enhance the enterprise personnel’s service level to simplify the work flow and improve the work efficiency and enhance the user satisfaction and loyalty. With the actual use of significance for work and life.