Design And Implementation Of Mobile Corporation Equipment Management And Repair Dispatch System

In this era, science and technology is highly popular and information is rapidly changing. Under the continuous guide of Mobile, telecom operation industry has developed fast, however, with the continuous development of enterprise scale and information technology in recent years, the category and the inventory of enterprise IT equipment are increasingly growing in number, so are departments and personnel that use IT equipment. Carriers’ increasingly fierce competition has changed into company’s comprehensive strength competition and integrated supporting ability competition, from single market competition and share competition. On primary IT equipment, various electronic office equipment, service facilities and network equipment increasingly spread all over 4 districts and 13 counties, including every workplace and every business-net spot. Office equipment, network equipment and different kinds of equipment are sharply increasing in category and number, due to the demands that developed in high speed. The situation of scrap and aging is becoming more and more common. As a result, equipment maintenance and management work become complicated.Based on the study of Mobile business supporting equipment current maintenance situation and development needs, this project analyzed the current situation of business hall IT equipment management at home and abroad, development significance and both objective and content of this paper; combined with the current management situation of Mobile, this project alternative realized digization design in organization, department, position, personnel and equipment etc,. In addition, through equipment classification, warehousing, allocation, scrap, this project realized all process tracking and electronic inventory management on equipment. In order to guarantee the efficiency of equipment repair service and informational tracking, IT equipment business hall equipment maintenance sponsors from hall manager, confirmation between hall manager and county operation, the technical approval of city company business supporting department, the dispatched conduct of agent maintenance company professional personnel, the feedback of processing result of the sponsor, etc., through the curing of business process and the control of approval process variable factors, this project maintained the relationship between each step of maintenance process and controlling scheme. At the same time, the paper also carried on detailed requirements analysis about nonfunctional demands, such as basic functions, accuracy and online; besides, this papers studied the architecture design and key technology of Mobile company equipment management and maintenance repair system, on the basis of the above analysis, this paper designed Mobile company equipment management and maintenance repair system, and explained both testing and implementation of that system.In line with the construction principle that use practice to practice, Mobile business equipment management and maintenance repair system proceeded from practical application demands on overall project design, took project security, usability and scalability into consideration and put forward high security, system designmodularization, data usage sharing, after the successful implementation of this project, it will improve the repair service efficiency of the whole region, implement servicemen’s precise description on the fault and improve the efficiency and transparency of the support and the decision-making approval, speed up the response time and repair efficiency of the service men, and on the premise of IT equipment maintenance support, this project will realize all process log tracking and overall IT comprehensive information base on equipment, and then will come true a real-time automation of overall region maintenance work, to achieve "responsibility on people, evaluation in time, equipment to point", which is a strong support in height and will greatly improve Mobile equipment maintenance supporting efforts, repair efficiency and response time.