Based On The Public Governance Perspective Alleviate Doctor-patient Conflict Research In Guangzhou

In recent years, as China’s market economy, and gradually promote the medical security reform, health-conscious people gradually increased, awareness of rights of patients and their families continue to increase, demanding better service and protection. However, the national health care and judicial system is not perfect, their lack of awareness of risk prevention medical institutions, on the doctor-patient conflicts processing means lag, negative reports and other adverse factors led to China’s media increasingly tense doctor-patient relationship, increasing medical disputes, even beatings have occurred even kill event medical staff. To deal with patients’complaints and medical disputes, and all levels of government administrative department of health, hospital administrations and related medical staff to spend a lot of time and effort. Patient relationship tension affects not only patients and their families psychological impact on building a harmonious society, but also seriously interfere with the normal working order of the healthcare industry, increased the psychological pressure of medical administration and medical staff workload, reducing medical social reputation health sector employees. How to ease the doctor-patient conflicts, building a harmonious doctor-patient relationship, to maintain the normal order of medical services, safeguard the interests of both doctors and patients, become a serious problem common to the whole society’s attention.Integrated use of public management, this study multidisciplinary knowledge such as economics, law, literature, empirical analysis, comparative analysis, system analysis, questionnaire survey, the method of literature study, expert interview and case analysis as the foundation, mainly from the government, hospitals, the news media, social organizations, the third party mediation and other diversified public governance framework perspective, analyzes the present situation of the doctor-patient contradiction both at home and abroad, discusses the fundamental reason for affecting the development of the doctor-patient relationship in guangzhou, and draw lessons from foreign alleviate doctor-patient contradiction of rich experience, the current doctor-patient dispute puts forward solutions to the problems of treatment process, reduce the occurrence of medical disputes, building a harmonious guangzhou health care environment.The full text is divided into five chapters, the first chapter introduction introduced the research background and significance, research status at home and abroad, the research purpose, research methods and research ideas. The second chapter is the basic concept and basic theoretical overview. Chapter iii standing under the public governance perspective in this paper, the guangzhou city solve the present situation of the doctor-patient contradiction, the manifestation and the reason is analyzed emphatically. The fourth chapter introduces foreign experience for reference of dealing with the doctor-patient relationship. The fifth chapter from the perspective of public governance forward countermeasures and Suggestions to solve the doctor-patient contradiction.