Study On Performance Issues Guangzhou A Hospital

In recent years, the doctor-patient relationship is generally harmonious, but in general there is harmony in discord, even the formation of situation doctor-patient relationship. The reason is that many tense doctor-patient relationship, the main contradiction in terms of medical personnel, including medical ethics issues, doctor-patient communication problems, technical violations; but the most important aspect of the hospital or institution building, particularly the existing "drug dependent doctors’medical staff and patient revenue to pay expenses linked to other issues, is the doctor-patient relationship constitutes an important reason for tension.The hospital is the main provider of health services, to solve difficult and expensive problem must be further improved hospital operational efficiency, and ensure medical safety and quality of care to protect the interests of patients. Reform of public hospitals in 2009 started a pilot, the main aim of the reform is to improve the level of public sector services, the establishment of efficient operation mechanism.Topic of this thesis is to for our A hospital, for theories and methods used in the Balanced Scorecard A performance evaluation of the hospital research and analysis, strategy and performance evaluation system A hospital linked to the hospital’s A strategy translated into concrete objectives and assessment indicators to achieve the strategic and performance combination. A hospital and explore a set of performance evaluation system, and to study the use and methods of implementation of this system.