Research On Digital Reference Service Model Based On Cloud Computing

With the computer communication technology, network technology and multimedia technology development,the user get the vast amounts of digital information resources.But it’s an urgent need that how to help the user to use these resources and improve resource utilization, reduce barriers to the use of information to facing the growing information resources especially the library. Library as the main force of the information services plays an irreplaceable role in the user’s daily life and work.Digital Reference Service of the Library is an important channel for users answering questions, a bridge between the library reference staff and users. The digital reference service mode and manner of library is usually based on a single library, the mode and manner is inadequate to face the well-developed Internet technology and information technology about to provide users with comprehensive, scientific,consulting services is not conducive to the sharing of digital information resources and conducive to the improvement of library service levels.When cloud computing technologies is coming with efficient, low cost, superior computing power and unlimited, then provides a new platform for the Library Digital Reference Service model. Cloud computing technology is designed to provide the most perfect service, this point is same with the Library Digital Reference Service that the lower investment to the higher level service. Library can rent cloud computing service through the cloud computing provider and use IaaS, PaaS, SaaS services, to build a new model of Digital Reference Service, to ensure that users can obtain consulting services within anytime, anywhere, consulting servicer can provide advisory services without the restrictions of time and space.This article is analysis theory of cloud computing and library digital reference services, discusses the current development of our library digital reference service, analyze its existence deficiencies and application of cloud computing technology can be used to achieve mode. On this basis, it combined with the features and benefits of cloud computing to point three new digital reference service mode and discusses operation of the process about each service mode. Finally, it provide a example about digital reference service model innovation.the instance of the fact that argument as a cloud computing environment.