Research On Implementing Of It Service Management System For Television Station

Information-based is the important strength that pushes economic social development and change, modernize constructive new subject, new power nowadays. Over the years, with the continuous depth of information construction and applications of IT, the level of informatization in the television station has made an sustained improvement, IT has been applied far and wide to working, the creation of program, the broadcasting of program, administration and so on. With the rapid of modern television technique, it has achieved a new altitude through the digital, the network, information-based and the intelligence. Television station need an overall and effective management&supporting system to put these work through a scientific and efficient management model to improve their efficiency. Information Technology Infrastructure Library (ITIL) contributes efforts to IT service management of the television station, through provides an objective, careful and quantized standard and method.As a source of the best practice in IT Service Management, Information Technology Infrastructure Library (ITIL) has been supported by more and more organizations. This paper analyzes application and achievement which is ITIL-based IT service management in television station, illustrates the importance of ITIL-based IT service management by particular case which the television station carried out.This article first introduced the IT service management background, related research and development; secondly according to IT management model of a television station is analyzed and then points out the existing problems and shortcomings; again according to a TV station in its own characteristics and IT service management actual demand is given in IT service management system overall solution; finally has analyzed in the implementation process should pay attention to the key factors. The research provides a suit of feasible management pattern to IT service management system for television station. For the television station to achieve IT management standard and process, improve the quality and efficiency of IT management has a strong practical and guiding significance.