Study Of Project Management Of IT Service Management Platform Of XX Company

With the development of Information Technology, the integrated system projects become moreand more complex. It won’t be appropriate to fulfill a project depending on a personal ability. SoProject Management should be introduced into the underway of Software This means, the quality ofsoftware project management decides whether the enterprise would be successful or not. Thesoftware project management is very difficult in company in China. The project management is upagainst so much as badly veracity, limited time, human resource, delayed reaction. Now there isn’tany project management software has the ability to accomplish the whole software projectmanagement software has the ability to accomplish the whole software project management,because it is difficult to make a fitness system for the enterprise’s procedure peculiarity.At first the paper introduce the theory framework and the definition of the projectmanagement, some concepts and theories of software development management and thecharacteristics of software development project compared to traditional industry, then, given by theactual conditions of the local small and medium software enterprise, discuss the theory, problemsand methods of software development project management on three foremost aspects of the projectmanagement:demand management, planned management and progress control. Then, TakingCompany XX, as the study case, employing case analysis method, through the deep investigationand study, this article describes the improvement process of the software project management ofCompany XX on its Software Department, which is described from three aspects of demandmanagement, overall controlling, platform constructing and late operating.And analyzes processesof risk management, quality control, communication management, problem management, changemanagement.At last the paper provides a suit of improved proposal for our enterprises. Through what havebeen discussed above, the paper draws the conclusion that software enterprises could improve theproject management to reduce the cost by reconsider and redefine the demand management, theplanned management and the progress control. Also the experience and lessons are summarized soas to offer some references for the software project management of same kinds of enterprises.