Social Insurance Service Process Reengineering Research Of Guangzhou

Strengthen the ability construction of social insurance agencies, is the important contentof perfecting the system of social insurance. How to improve the social insurance handlingability, how to provide better service to the society is placed at each level of the socialinsurance agency problem. the theory of business process reengineering is an internationalpopular management theory, which has important practice significance under the guidance ofsocial insurance operation ability construction. On the basis of the theory to guide Guangzhousocial insurance business process optimization, which is in order to promote the service leveland service efficiency.In this paper, through the literature search method, empirical research method and so on，from business process re-engineering perspective, based on the work of social insuranceagencies practice, I will analy in depth the existing problems and causes of Guangzhou socialinsurance business process, in draw lessons from domestic and foreign advanced experiencefoundation, from two aspects of theory and practice, demonstration of business processreengineering is the deepening of social insurance the rational selection of the reform process.On this basis of design Guangzhou social insurance business process reengineering scheme,including business process reengineering framework, series of business optimization, businessprocess reengineering organizational adjustment, as well as the supporting work, includingGuangzhou social insurance business processes to ensure the effective implementation andcontrol, a correct understanding the role of information technology in business processreengineering. Through process reengineering, improve customer satisfaction, improve thecause of the construction of soft environment of Guangzhou social insurance.