Design And Implementation Of The Tax Service Performance Analysis System For Atushi City

With the informationization of tax administration, the national tax system has met the requirements for establishing an effective electronic administrative management. In order to improve the internal management of tax staff, the Internal Revenue Service in Artux decides to adopt B/S framework to design and implement the analysis system of tax service performance.This system is based on the current Intranet of the Internal Revenue Service, in order to construct a distributed analysis system of tax service. Information about the queuing up machine and the evaluation of taxpayers are collected. The overall services of tax registration, tax approval, issue of invoice, report collection, acting invoice and tax consultation are all covered. The related statistics are recorded, and inquiry without the limit of time and platform is realized. Index such as the staff’s workload and service level are evaluated comprehensively. In addition to enhancing the internal management of tax authority, it also provides decision support to the optimization of the scarce human resources, in order to achieve the goal of improving the quality of tax service. Based on the theoretical research on the performance analysis of tax service, B/S, ASP.NET and Oracle Database Technology are designed and developed systematically. The characteristics of the combination of B/S framework and distributed evaluation of tax service are analyzed. Based on the logical abstraction of practical tax service, the establishment of model, the combination of the characteristics of development tool, the analysis of tax service process, and definition of function modules, a detailed designing proposal for the analysis system of tax service performance has been formed, which is based on the three-layer service framework. The last step is the development and integration testing. The systematic testing and operation can prove that all the function modules meet the specific design requirements, and can satisfy the demand of the system of tax service performance, in order to realize evaluation in the Internal Revenue Service.This system realizes a three-layer framework of the tax service evaluation system, adopting ASP.NET, which is based on the development norms of the corporation application system for construction technology. The open multi-layer framework defined by the norms is very suitable for the management platform of online analysis system of tax service performance. Based on the information of queuing system and CTAIS (China Taxation Administration Information System), this system adopts the methods of statistics, evaluation and analysis, in order to optimize tax service and to make scientific internal management.