System Development Of Billing And Accounting Managemnet With ITIL Theory

With the popularization of informatization degree development, the informatizationof all trades and professions level have reached a certain high level, but with theinformatization construction and the related IT services, management and other relatedproblems are more and more prominent. The traditional IT management method hasalready can’t adapt to the development of the times, the industry recognized based onthe ITIL ITSM management emerge as the times require, to solve the problem of ITservice management practice.It is confronted with the problems the other industry management information thatgenerated by a series of IT operation, management, service and other related field inLuzhou Telecom Company Billing field.Therefore, solving the problem using ITIL wayin billing management, have become an urgent problem need to do. The success of therealization of international IT service management method combined with the flexiblesupporting system for the management of IT billing, become the key processes ofLuzhou Telecom Company billing management level, which is straighten out thebusiness processes, and improve operational efficiency.This article is full on ITIL theory basis that make full use of the principle ofITIL.The innovation will be change all kinds of billing business process,it is packagedinto service desk, problem management, event management, release management,knowledge base. a series of theory can be realized through a software system usingflow processing method.The software system landing implement ITIL managementthought. On the system software developing sides, through the use of the currentmainstream development tools and the Microsoft.Net framework, WWF workflowframework and technology. It combined with the current popular front developer toolsthat includes of Ext.net development framework, MVC framework.According to thesoftware engineering standard, can realize a manual configuration, responsibilities clear,smooth circulation and fully embodies the thought of ITIL billing managementsystem. Full curing all kinds of process, the complex of Luzhou telecom billingmanagement, according to the support system to set all kinds of process operation.It reduce the difficulty of dealing with all kinds of problems.It reduce the managementprocess of the unnecessary links, so that the staff jobs can be quantified.Beacause offully meeting customer needs, satisfaction has increased substantially. In the practice ofproduction has played a significant role and improve accounting managementefficiency.