| AS the development of Internet technology, Network application plays a more andmore important role in People’s life. Electronic commerce is a new type of networkapplication of product. Electronic commerce Generalized mean On the network forbusiness and trade.Nowsdays, The electronic commerce pattern has many kinds.But thethe essence of Electronic commerce is business links in the process of informatization,that is not simply to be the past work flow and standard information,but that According tothe new method and the condition to face the old process change process.The electronic commerce is booming with hitherto unknown speed. Businessmanagement system is responsive to the electronic commerce development and putforward.As Electronic commerce all information are made by digital electronic means toexpress,and The traditional management system has been unable to meet the businessneeds of Electronic Commerce Management, selecting an electronic informationmanagement system but not Paper documents as its management system has theadvantages of high efficiency and real time,and could play the electronic commerce rapid,quick, efficient advantage. Furthermore, Different management system has a differentapplication. The purpose of this subject is to build a Customer service management systemwhich can be applicable to Taobao platform.This system uses.NET platform as its development platform. MVC design pattern isused in presentation layer. Used in the development of component based developmentmethod.And the code is certain to maintainability and reusability. Through the detailedanalysis of system requirements,the whole system was clear, comprehensive, intuitivepresentation.We use conceptual data model and the physical data model two layers todesign database. This information management system is realized to meet the needs ofusers.This system is friendly interface, and simple operation, while both the flexibility,generality, portability, scalability, running more stable characteristic. |
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