Research And Application Of Air Charging And Prepaid System For Mobile Phone In Inner Mongolia Mobile Company

Along with our country economy development and people’s living standard has been greatly improved, the information communication method changes with each new day. Bear the communications operator of the means of telecommunication enterprise can flourish, telecommunication industry increasingly competitive as customers expanding, rapid increase of business, how to achieve reductions and increasing efficiency are all operators have to face the problem. The payment service occupied the telecommunication operation business90%service to handle the quantity, specially met the payment peak, appeared the onstage customer platoon to become the long line frequently to wait for the long time could handle the payment starting service, created the customer to complain, affected the customer degree of satisfaction seriously. This situation lead to increased operator labor costs, reduced quality of service and customer perception is also very bad.Inner Mongolia mobile companies come to realize the existing service handling mode front desk business too much stress, is not conducive to improving efficiency and customer satisfaction. In order to solve the problem, Inner Mongolia mobile company through the integration of their system resources and gradually analysis, by implementing the Over the Air Charging functions, the convenience of our customers, expand capture expends at any time, the main business shunt proving to the cooperation, agency channel, realize the shunt flow.This topic for the Over the Air Charging function realization process applied research, for Over the Air Charging system function in Inner Mongolia mobile company’s application to provide technical support, then realizing the Over the Air Charging from experience to smart and deducted technology-based transformation.Secondly, because the Over the Air Charging business development scale faster, through the system capacity management model research, prediction system capacity satisfy the requirements of business development, provides a scientific system capacity calculation model for Over the Air Charging business, benign development lay the foundation.