Knowledge Management Based On Wiki Research In Computer Room Power And Environmental Operations

IT operation and maintenance is a key indicator of business continuity, business system is the carrier of the engine room, to improve the level of critical enterprise information, along with the development of information technology, computer room in the enterprise is becoming increasingly important.Practical work in the engine room operation and maintenance, the division is still in use only by the transfer of management methods, there is the following disadvantages, is not conducive to the accumulation of knowledge, sharing and exchange. Following aspects:first, the unit has a lot of good people, each person has certain skills to master the characteristics of employee turnover in important posts, the old comrades of the retired, is a loss of knowledge resources, training a new person to take a long time. Second, the new employee started work, work processes, work skills to master a process, it is difficult in the short period of time to master all the skills, experience problems need to ask, do not know who can play a helpful. Knowledge management platform through the wiki to collect, integrate, manage operation and maintenance room dynamic knowledge resources and the environment, so that the contents of the original formation of dispersed knowledge database, a more efficient implementation of knowledge accumulation, sharing, communication, so that sector staff take full advantage of the knowledge of team strength efficient completion of the actual work, and training new employees play a role.I used the MediaWiki PHP MySQL environment to build the engine room operation and maintenance of power and knowledge management platform, the platform from the construction, weak, fire, air conditioning, electrical power and the five dimensions of the engine room operation and maintenance knowledge of the environment summary.Currently, my way is:to develop the engine room operation and maintenance of power and knowledge management, environmental regulations, a knowledge management organization in order to achieve unified management of knowledge, and also the implementation of internal training mechanisms and incentives to achieve better knowledge of operation and maintenance of engine room the accumulation and sharing, through questionnaires to understand the implementation of effective knowledge management platform, as the basis for future improvements.Through the establishment of the system can more effectively achieve the accumulation of knowledge, sharing and exchange, improve efficiency, the role of new staff to play Peixun and then to other parts of SIPO provide higher quality services for the early realization will be the country SIPO into the overall situation of the World Intellectual Property, Bureau of Planning to make strong contributions.