Research Of Order Process Management In Dalian S Company

In recent years, as economic globalization fast development, enterprise faced with fierce market competition; while customer personalized demand increased, enterprise need to make fast response for customer demand. Order processing can make Omni-directional effect on customer demand and market competition. Orders process as core of logistics management play a important role in improve user satisfaction and upgrade enterprise competitive.This article research background is Dalian S elevator company, base on the theories of order management, process management, process optimization and ACE; study on existing order process, to improve the market competitiveness and customer satisfaction.Articles are divided into six parts. The first part is introduction, describes research background and significance, brief introduce article of research thought and structure; the second part is expound related theory, such as process, process management, process optimization, the way of process optimization, ACE quality management method and ERP; the third part is order processing process management status analysis of Dalian S elevator company, describes the organization structure of order processing process related department, production features, orders processing present situation, exists problem and cause those problem analyze; the fourth parts is introduce the process improved principles and target, used the related theory design the new process, the fifth part is ensured measures, this part from the aspect of enterprise culture, training, organization structure adjustment and communication management to ensure new process implement successfully; the sixth parts is conclusions of article.