Research On Order Management Process Optimization Of Company F

Order management is an important source of competitive advantage, and it willcreate the core for the enterprise value. A mass of emerging domestic IT enterprisesstarte to base on independent research and development. They have continuouslygroped for the right operation mode and marketing channel. They have become a newstrength of indispensable in the developing innovative economy of China. However,when these enterprises’ scale and marketing business are continuing to expand, theyare facing on varying degree with presure of shortening delivery time, cost reductionand service improvement. These pressure promote enterprise to make a rapid responsein constantly changing market, and to lower production costs. Furthermore, they havethe ability to develop to customized products for meeting customers, and to capturemarket continued to win the competition. Because customers have ceaseless rise inproduct and service requirements, life cycle of many products is shorter. We must beable to respond quickly with these realities, and play the flexible decision. We shouldmake full use of the enterprise interior limited resources. Therefore, the ordermanagement flow will surely become the enterprise develop steadily effective basis.First, the development present situation, the strategy and organization structureof company F are also briefly introduced. And then the ariticle has analyzed someproblems in order management process, such as the flow of the key business,information system, customer satisfaction, and pertinently put forward some concretecountermeasures. Using the method of benchmarking management. Company F existsto benchmarking of company DELL, and then control the benchmark enterprises withtheir own the case of the benchmarking project, the last of the implementation results,draw conclusions and final completion of the order management process optimization,and achieved good results.