Web-based Telecommunications Enterprise Customer Information Management System Design And Realization

For the telecommunications companies, customer information is a very important resource of information, impact on business development and business strategies.Customer information in the telecommunications business development process plays an important role, but not with the customer to explain the competition in the market can occupy a certain position, you also need information on those customers for effective, scientific management, customers can play resources. This article is in this context, the design for telecom enterprise customer information management systems, customer information data and information management.The first paper examined the concept of management information systems and basic content, and elaborated on this basis, the content of customer information management system, feasibility, and design of telecommunications companies on this article, customer information management system development method used is described; secondly, describe the model selection and comparison of network applications and ASP.NET technology, detailed description of the VS 2005 development environment, design tools, on this basis for programming and system design, using the database to design SQL Server 2000 database of customer information management system .Subsequently, the study of the system's functional requirements and performance requirements, the system's use cases and system data flow analysis; on the structure of the system design, the software architecture and network system design, the use of UML for system optimization, design of the system behavioral models and state diagrams; complete system database design, database table and its telecom customers to establish an entity attribute map.Finally, the data layer design system, design the data storage process and view the design of the system's data access layer, using data manipulation classes used to improve the access speed of the system; final customer information management system in respect of several major functional blocks design and implementation, to complete the system the system login screen, information query interface, complaints recommended interface, the customer information screen, delete the interface information, the information to modify the interface, admin interface implementation; and system testing, analysis has been the basic software performance parameters, complete system testing and operation of telecommunications companies to achieve customer information management system functions.