The Analysis And Design Of Telecom Operation Analysis Systems

Over the years, the huge amounts of data of telecommunication business are only applied in various independent business systems, not being developed and used effectively. It's urgent for the development of telecommunications business to transform these valuable datum into an important tool to support the business management decisions. Operational analysis system is a data analysis and decision support system and it is an important way for telecom enterprises to broaden telecommunications services and develop modern market-centered enterprises.The paper describes the importance of Operational analysis system to the development of telecom enterprises and built a comprehensive data processing platform by means of the integration of data warehouse and comprehensive analysis of the historical data of the telecommunications business system. This processing platform can provide telecom operators with a scientific and effective support of marketing strategy and strategy formulation, it can increase operating and competition ability of enterprises and manifest the Market-Centered management idea. Firstly, the paper analyzes the utilization of the operational analysis system at home and abroad and introduces the data warehouse and its main technology with advanced foreign experience. Data organization technology is analyzed and system architecture is analyzed and designed in the paper, combining with the construction of business analysis system . Secondly, On the basis of business analysis system, it makes the structure diagrams of the subsystems, data flow and subsystem process as well as the design of theme model and data integration . The paper makes subject analysis in eight factors combining with the business structure of China Unicom and its business income and establishes some customer churning models targeting the development of family 1 + customers .This subject analysis can easily perform operations to multidimensional data, such as stripping and slicing and predict and analyze to show the result on the screen. Analysis results can be saved as a variety of formats such as PDF, Excel, etc, which can provide a facility for user to show other users the results.At present, commissioning of this system performs in Heilongjiang Unicom and embodies the application value in customer keeping, customer redevelopment and new business development, and it can solve the problem of the information isolated island as well.