Analysis And Design Of HeBei Mobile Company's Business Support System For Broadband Serverces

After the reorganization of telecom operators, with the gradual formation of full business operations, China Mobile faces increased competition. To further strengthen its market position, and gradually increase the competition in the broadband Internet capacity to ensure rapid sustainable development of enterprises, greatly expanding broadband market has become a priority business development of China Mobile.In order to organize the development of broadband services more effectively in the full business competition environment, based on good planning and construction of broadband backbone network and access network, it is essential to build information technology support system with following features:market-oriented, customer focused, able to respond quickly to customer and flexible support for various types of information technology solutions and business.This article briefly analyzes the jointly determined operating strategy of Hebei MCC and Hebei RCC in the integration environment, combined with the characteristics of broadband communications services, and Hebei Mobile broadband services development of the actual situation, describe the needs of Hebei Mobile Broadband services Operation Support System Construction in detail since the re-integration, give an in-depth analysis on how to achieve a unified customer data management, fully support for broadband services received, opened, describes the existing mobile CRM system, P-BOSS, BOSS and the transformation of the system requirements and design the main process of the broadband services support; On this basis, this article designs the Hebei Mobile broadband services support system, the overall implementation of the system proposed technical architecture, detailed design of system-wide data model and the data involved table structure, plan and design a comprehensive transformation of the existing CRM, P-BOSS and BOSS, and, at the same time, design and describe in detail especially for broadband services, business support system interface and the opening words of a single acquisition interface. In the final, This article give a comprehensive summary of Hebei Mobile Broadband services support systems analysis and design, propose the direction of business support system to further refine and improve.