E-government Performance Evaluation Model And Applied Research

With the globalization of promoting e-government, the e-government performance assessment research has already drawn the close attention of countries, many research institutions, consulting firms and scholars to launch an in-depth study and practice. The purpose of the E-government performance evaluation is to discover and solve problems timely for the development of e-government source of information and guidance. compared with the general construction project, e-government has high investment, high-yield, high-risk, long cycle operation is not fully reversible and investment characteristics, which is even more highlighted their performance evaluation and the need for significance.Comparative study at home and abroad, e-government performance evaluation includes both electronic assessment and the government affairs assessment, namely the e-government system construction' s complete degree and the government function reallizetion degree are the e-government assessment main weight contents. Overall, scientific, objective, reasonable performance evaluation of e-government must do the following: Formulate a scientific assessment criteria. E-government performance evaluation can have different evaluation methods and the use of different measuring tools, but we must have a unified concept and the assessment criteria. E-government performance evaluation is imperative to enact a public, scientific assessment of the performance of e-government framework and common standards.Choose appropriate methods of assessment. According to the actual needs of the net present value, cost-benefit analysis methods such as e-government on the implementation of the monetary benefits of the incremental assessments on some of the difficult monetary indicators, on the one hand can be used Analytic Hierarchy Process (AHP) / Data Envelopment Analysis (DEA) method more objective analysis, on the other hand soft standards such as a customer satisfaction survey can also be used.Construction of a reasonable indicator system. Index system is reasonable or not directly affect the accuracy of the assessment results.This paper unifies the present situation and the characteristic of our country' s E-government development, take the central provinces and a city-building portal for example , uses the more popular fuzzy analytic hierarchy method in recent years, establishes the E-government achievements appraisal the fuzzy hierarchical structure model, the synthesis use fuzzy analytic hierarchy method carries on the overall assessment to draw the conclusion, reflected from the result this city E-government informationization development the condition, and gives the improvement comment.In short, the purpose of writing this paper is to supply a unified and manageable model for e-government performance evaluation, and plan a judge the success of the implementation of metrics, but also built a similar system Die and economic feasibility analysis to provide new tools and ideas.