Work Order Process Intelligent Decision Support System

In recent years, with the rapid development of communications industry, the increasing scale of networks and the increasing network resources promote the communication development and the growth of enterprises. Mobile network operators bring on the introduction of new management ideas and techniques gradually, using the intelligent systems to improve the quality of communication networks. Work order process intelligent decision support system is a very important tool to improve the business efficiency, the level of system maintenance and enhance own competitiveness as a primary objective. By owing the important network optimization tool, it makes a practical step by step system works for a long-term in network optimization.This paper analyzes the type of distributed work orders and work orders for specific types of treatment recommendations in network optimization in details. The users just input the related-problem index to this system which automatically calls for the analysis engine to draw recommendations for the treatment of the problem. The system can regulate the dealing-process in the network, and increase the optimize network efficiency, network service quality and promote sustainable development. According to the details of the index, by using the intelligent language—prolog, this system focuses the main reason of the the problem quickly, and automatically gives reasonable processing suggestions. Via trialling this system by the network optimization people, they evaluate that it has a certain practical value.The system provides network optimization and automation of intelligent decision-making wizard system analysis methods to optimize the network optimization experience of staff being implemented in software, automatically analyzes the formation of network optimization solutions. Based on key techniques of intelligent decision-making to achieve, so that difficult issues becomes accurate conclusions and helps to locate the root cause of the problem and get the best solutions. For multi-angle optimization, it upgrades the overall customer perception of network quality and important meaning of customer satisfaction significant.