Analysis And Strategy Of Impact Factors On Medical Disputes With No Error In A Certain Hospital

Objective: Non-error medical disputes occurred more often rapidly in recent years, which did a lot of harm to patients, medical service and society, and arose more attention of medical service, government and society. The aim of this study is to investigate the impact factors on medical disputes with no error, analyze the reasons why the impact factors could form in theory on sociology and psychology, and make strategy of the factors on aspects of patients, medical service and society according to the study result. The terminal objective is to diminish medical disputes with no error.Methods: Inpatients with non-error medical dispute or without any dispute were investigated respectively through questionnaire. The contents of investigation concerned about general conditions of two kinds of patient and potential impact factors on medical disputes without error. Then effective questionnaire contained 117 cases of inpatients without dispute and 103 cases of inpatients with non-error medical dispute with effective callback rate of 78.0% and 75.7% respectively. Furthermore data of 220 cases were input one by one and database were established through software Epidata. Statistical processing were done through software SPSS and EXCEL, which included analyses of constituent ratio, frequency, Spearman correlation, and Logistic regression.Results: Statistical results disclosed that the occurrence of medical dispute without error correlated with some factors as follows: 1) Subjective feeling of patient for the result of medical treatment. 2) Spending of patient on medical treatment. 3) Cognition of patient for the new law—"Medical accident processing ordinance". 4) Hope of patient for the prognosis of disease. 5) Cognition of patient for the medical risk. 6) Attitude of doctor towards patient. 7) Impact of negative reports concerning medical service on patient which were given by public disseminator.Discussion: According to the outcome of survey, we analyzed the reasons why the impact factors could form in theory on sociology and psychology. So basing on analyses of these impact factors, we brought forward some strategy below to decrease...