| Telecommuting has been widely used and developed in Europe and America,but it is still in its infancy in China.In recent years,with the development and popularization of Internet communication technology in China,telecommuting has gradually become a trend,especially since the end of 2019,with the outbreak of COVID-19,telecommuting has become the best way for enterprises to resume work and continue operations.In the early stage of the epidemic,company C tried to carry out telecommuting in response to the call of the Chinese government in order to ensure the company’s continued operation.In the post-epidemic era,company C adapted to the development of The Times and changed the working mode of some employees to long-term remote working,thus improving the flexibility of work.At the same time,considering the normalization of the epidemic,C company takes telecommuting mode as a measure to deal with emergencies of all employees.However,due to the lack of theoretical and empirical guidance,there are still many problems to be solved.How to optimize is worth discussing.The objective of this paper is to combine the research results of telecommuting at home and abroad,and the theoretical basis of work-family boundary theory,KPI theory and OKR theory,analyzing the status quo of C company’s telecommuting management mode,finding out the existing problems,analyzing the problems from the two-way perspective of organization and staff,and putting forward optimization measures.First of all,by referring to C company’s rules and regulations on telecommuting and other documents,combined with the author’s observation and experience of participating in the telecommuting project in the Human Resources Department of C Company and previous research results,designed an interview outline for management and a questionnaire for employees,so as to have a detailed understanding of C company’s current telecommuting management mode.Then,by summarizing and analyzing the results of management interview and employee questionnaire survey,the feedback of different types of employees on the effect of company C’s current telecommuting management mode was obtained,and the problems was clarified and then analyzed the causes behind the problems.Finally,combined with the relevant research results and relevant theories at home and abroad,formulated the corresponding optimization measures.Through analysis,it can be concluded that the current telecommuting mode of C company has many problems in four aspects:employee behavior control,performance management,employee work-family boundary management and workflow management.C company needs to optimize employee behavior training,introduce OKR based on KPI performance management,help employees balance work and family,improve paperless office platform and strengthen network information and data security construction,so as to meet the needs of the development of The Times and ensure the efficient and smooth operation of C company’s telecommuting mode.At the same time,it also provides theoretical and practical reference for other enterprises that are and are preparing to develop telecommuting. |
