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Optimization Of Performance Appraisal Scheme For Clinical Departments In G Private Hospital

Posted on:2022-11-12Degree:MasterType:Thesis
Country:ChinaCandidate:Q M HuangFull Text:PDF
GTID:2504306770980299Subject:Enterprise Economy
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With the continuous improvement of China’s economic and social development,residents’ health awareness is gradually enhanced,and people’s attention to the treatment and prevention of diseases is also increasing.With the increasing health needs of people,the state has issued several policies to encourage and support the development of private hospitals.However,most of the private hospitals have low performance as a whole due to low starting point,insufficient capital investment and lack of talents,and their competitiveness is relatively weak compared with public hospitals.At the same time,with more and more private capital entering the medical field,the industry competition is becoming increasingly fierce,and the combination of internal and external pressures leads to the difficult development of private hospitals.Therefore,for private hospitals,how to improve their performance and competitiveness is an important problem to be solved.Taking G Hospital(secondary private maternity hospital)as an example,this paper analyzes the implementation of its performance appraisal program,analyzes the main problems and their causes,and finally puts forward the performance appraisal optimization program and tests the implementation effect of the program.The specific research contents and conclusions are as follows:This paper first analyzed the implementation of G Hospital’s performance appraisal program from the aspects of work discipline,medical ethics,service satisfaction,medical errors and accidents,and balance of income and expenditure.It is found that there are some problems in the scheme,such as unlinking the performance appraisal with the hospital’s goals,the performance appraisal indexes cannot support the construction of talent team,the unreasonable setting of performance appraisal indexes and weights,and not making full use of the appraisal results.Then it discusses the reasons for the problems in G hospital’s performance appraisal program,which are mainly the lack of awareness of management by objectives,the lack of attention to talent team construction,and the failure to establish a systematic and scientific performance appraisal system with full participation.On the basis of analyzing the problems and causes of G hospital’s performance appraisal program,this paper puts forward the optimization program of G hospital’s performance appraisal.The optimization plan includes five parts :(1)according to the hospital’s development strategic objectives,the decomposition and refinement of performance appraisal objectives;(2)According to the organizational framework of the hospital,establish the internal performance assessment level of the hospital and department;(3)According to the strategic objectives,the balanced scorecard(BSC)and key indicators(KPI)were used to set the performance assessment indicators of clinical departments;(4)Use analytic hierarchy process to calculate the weight of indicators;(5)Strengthen the application of performance appraisal results.Finally,the implementation effect of the proposed performance appraisal optimization program is tested,and it is found that the implementation of the performance appraisal optimization program has a positive effect on the hospital’s operational efficiency,discipline development,medical quality and safety,talent team construction and other aspects,and obviously plays a significant role in promoting the realization of the hospital’s strategic goals.The performance appraisal optimization scheme conforms to the actual situation and stage development characteristics of the hospital and can play a better role in promoting the development of the hospital.
Keywords/Search Tags:Performance appraisal, Private hospitals, Clinical department, Analytic hierarchy process
PDF Full Text Request
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