A Study On Performance Evaluation Optimization Of Clinical Departments In Private Hospitals

Since 2010,with the continuous advancement of the medical reform,various policies have been intensively issued at the national level to support social forces to run medical services and guide social capital to be injected into the medical industry.Related policies have provided favorable conditions for the development of private hospitals.The number of private hospitals was realized for the first time in 2015 Overtaking public hospitals,the number of private hospitals reached 22,000 by the end of 2019.Although private hospitals surpass public hospitals in total,the service volume only accounts for 14%.Lack of high-tech talents,lack of funds,and lack of patients are the three major bottlenecks in the development of private hospitals.Among them,the lack of talents is the most obvious.The clinical department has always been the core department of the hospital.The quality of its performance appraisal program directly affects the overall performance evaluation and strategic development of the hospital.Effective performance methods can effectively attract and retain talents and mobilize the enthusiasm and initiative of employees,To inject a constant source of long-term development of the hospital,so it is of great significance to study the performance evaluation of clinical departments.This article mainly uses case analysis method,questionnaire survey method,field interview method and expert scoring method,taking the clinical department of A hospital,a secondary general private hospital in the central region,as an example to conduct research.Use questionnaires to investigate the existing performance plans,conduct statistical analysis of data through questionnaire stars,and find out the problems in the performance appraisal of the clinical departments of Hospital A through field visits and analyze the causes.Aiming at the shortcomings of the current performance plan,based on performance management theory,goal management theory and social responsibility theory,combined with balanced scorecard and key indicator methods,key performance evaluation indicators are selected from the four dimensions of finance,customers,internal processes,and learning and growth.Through expert scoring and weighting calculation with the aid of analytic hierarchy process,finally,from the perspective of the balance of economic and social benefits,an optimized plan for the performance evaluation of clinical departments of A private hospital is proposed,which is of reference significance for similar hospitals.The article consists of six parts.The first part is an introduction.It explains the background and significance of the research,summarizes the research results at home and abroad,summarizes the research ideas,content and methods of this article,and elaborates the innovations of the article.The second part explains the related concepts and theoretical basis,and introduces the general method of performance appraisal.The third part uses questionnaires to investigate the performance appraisal status of the clinical departments of A private hospital.It is found that the current performance appraisal is single,employee satisfaction is low,too much emphasis on economic benefits while ignoring social benefits,and the performance appraisal system is unable to adapt to the medium and long-term development of the hospital.Problem,and analyze the cause of the problem.The fourth part focuses on optimizing the design of the performance appraisal of the clinical departments of A hospital,and putting forward overall performance optimization suggestions that combine financial indicators and non-financial indicators,highlight satisfaction indicators,and combine economic and social benefits.The fifth part is the effect evaluation of the new plan and safeguard measures.Performance appraisal has always been a difficult point and requires the support of all parties in the hospital,especially the approval of the main leaders.The sixth part is conclusions and prospects.It summarizes the full text and concludes that the optimized scheme adapts to the development of clinical departments in Hospital A,and points out that the performance optimization scheme is a dynamic adjustment process.