Case Study On The Supply Chain Order Management Of R Company

In recent years,under the multiple impacts of the global economic slowdown,the frequent impact of cyclical financial crises and the COVID-19,the competition in the refractory industry has become increasingly fierce,which undoubtedly puts forward higher requirements for supply chain management.What is more,order management as an embranchment of SCM is the most important part to win in the competition among enterprises.The original simple and rough supply chain management has been unable to adapt to the survival and development environment of modern enterprises,nor can it provide strong support and guarantee for enterprises to maintain lasting competitiveness,nor can it play the role of moat.Therefore,this dissertation takes R Company,a foreign-owned refractory material enterprise,as an example to deeply study the parts of supply chain and related businesses that need to be improved and related issues of management,in order to provide reference for R Company and other enterprises to build up a new integrated supply chain management system.This dissertation is divided into five chapters.The main contents of each chapter are as follows: Chapter one is the introduction,which mainly states the research problems and significance,and also introduces the research framework of this dissertation.The second chapter is a statement of corporate problems.Starting from the daily operation of R Company,it analyzes its current development status and identifies and puts forward four major problems,including excessive inventory of raw materials and products,insufficient accuracy of system information,insufficient coordination of supply chain team,and high delivery delay rate during the epidemic period.The third chapter is the cause analysis.Through the analysis of the supply chain synergy theory,the reasons for the problems in R company’s business operation are concluded as follows: inaccurate demand data information,lack of coordination of system information,lack of integrated planning of supply chain departments,and lack of coordination with suppliers.The fourth chapter is the solution to optimize the enterprise supply chain management and even the overall operation condition,improve the core competitiveness of the enterprise,and put forward a good reference for the supply chain optimization of R company and other similar companies,especially the optimization of order management related process,management concept and data degree.Chapter five is the implementation of safeguard measures.In order to implement,promote and supervise the effective implementation of the improvement plan,suggestions and guarantee measures are put forward from the aspects of personnel,KPI and project team start-up support.This dissertation selects the order management center under the supply chain of R Company as a typical case and use the supply chain synergy theory to analyze the order management problem of R Company,which can provide guidance for R Company to improve its supply chain management in the next step and can also provide universal reference for the supply chain management and transformation of similar companies.