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An exploration of training and socialization at a small, multifamily business: From the perspective of family and non-family members

Posted on:2013-02-27Degree:M.AType:Thesis
University:Gonzaga UniversityCandidate:Gagel, Emily CFull Text:PDF
GTID:2459390008966654Subject:Speech communication
Abstract/Summary:
This research investigates the training and socialization process at a small, family business where multiple families have worked over two generations. The research uses interviews with the workforce to determine how new employees are trained in this environment their socialization process. These interviews specifically addressed how preexisting relationships affect communication among the workforce. Additionally, this research explores the family business characteristics in the organization and how these characteristics influence how messages are presented and received. The exploration of socialization at this organization led to the realization that socialization occurs throughout an employee's career. In organizations where long tenure is the norm, employees establish groups which reflect their developmental stage in the company. The social realities created by communication among the workforce, explained by the coordinated management of meaning (CMM), create and reinforce these developmental groups.
Keywords/Search Tags:Socialization, Business, Family
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