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A Research On The Improvement Of Quality Management System In HD Testing Center

Posted on:2021-01-03Degree:MasterType:Thesis
Country:ChinaCandidate:W M LiangFull Text:PDF
GTID:2439330605969500Subject:Business administration
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With the fast development of Chinese economy and the ever-increasing communications with foreign countries.Inspection and testing serve a vital purpose as an important part of the national quality foundation.The nation takes it as a key development of high-tech service and would give additional support for its quick development.Under the fully opening of the inspection and testing market,on the one hand the rising demand of inspection and testing provide a wide developing prospect.On the other hand with the joining of tremendous number of foreign-owned private testing agency has made the competition extremely fierce.How would laboratory stands out from the rest is becoming its urgent thinking problems.According to international standards,as a testing agency,HD testing center provides third-party testing services,it sets up and operates the quality management system in testing center and makes sure its test and quality of service that reaches customer satisfaction which is the one of the necessity conditions to stand out in survive and development.This article first elaborates the background and purpose along with the meaning of the research which summarizes some basic concepts and methods of the quality management system,and then it describes and introduces seven quality management principles,three stage quality management,ISO 9000 standards,ISO/IEC 17025 standards,the development process of the testing laboratory approved by home and abroad,the process in quality management system and relevant theoretical knowledge respectively.Taking HD testing center as research background,describes the current status and advantageous of the testing center quality management system,Through the methods of system audit,questionnaires and statistical tables to search co-relation data,it analysis all the process of the quality management system from different angle,found out the main reasons that affect its effective operation,such as personnel training needs to be improved,learning and competition awareness needs to be improved,neglect equipment maintenance,and insufficient attention to work instructions etc.Some practical improvement and suggestions are proposed according to the actual situation of the HD testing center,such as improve staff training and management of work instructions and so on.To meet the market development and enhance the core competitiveness of the testing center,continuous improvement on quality management system needs to be made.Hopefully,this article will be of an example and reference value for helping peers in construction and operation of quality management system and standardize working procedures as well as improving the standard of measurement.
Keywords/Search Tags:Testing center, Quality management system, Evaluation and improvement
PDF Full Text Request
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