Study On Improvement Of Supplier Relationship Management System In S Company

The enterprise competition is increasing with the economic globalization and informationlization,as well as the development of international manufacturing and trading.With the deepened concept of supply chain management,enterprises of different scales and industries are all recognizing that supply chain management shall be the core factor of enterprise competition.Supplier relationship management plays an important role in supply chain management,it's a key subject to build an effective supplier relationship management system.Especially for the non-manufacturing type trading enterprises,the fierce competition in new product development due to changing of technologies,various customer needs lead to shortened product life cycle,so the enterprise shall focus not only on the production cost,but also on the product quality and service individualization,to improve the customer satisfaction and loyalty,thus strengthen the corporate competence and realize maximum profit,as well as promote the enterprise's status in the supply chain,and then raise the whole supply chain management level.This article takes Company S,a small-medium across border e-commerce enterprise,as a object of study,it illustrates the Company's current condition of supplier relationship management in aspects of supplier development procedure,supplier evaluation index,supplier performance verification,problems and the causes have been analyzed,the article adopts the principle and method of supplier relationship management as the theory basis,and carrying out practices to work out a improvement plan for supplier relationship management system.The plan tries to build up the supplier relationship management system based on supplier development and supplier evaluation,which includes supplier development,evaluation and verification,performance evaluation and maintaining relationship.Analytic hierarchy process has been applied for supplier development and performance evaluation,to ensure an objective,complete and specific evaluation on suppliers.The execution of the improvement plan will be summarized for analysis.The result of this article not only greatly improves the supplier relationship management of Company S,and it can also be taken as a reference to other supplier management system improvements of similar companies.