Research On The Problems Existing In The Incentive System Of Y Automobile Maintenance Enterprises

With the rapid growth of economy,the ownership for society vehicle increases quickly.The vehicle maintenance business is booming because of development in society vehicle ownership.However,the reform of official-business-car-using system which implements step by step and the impact from the electricity industry makes the main profit that relys on price difference cut down sharply.At the same time,with the influence of consumption upgraded,consumers have a high request for quality of maintenance and repair service experience.It forces the industry to make transformation,from extensive management to fine management process.Strengthening internal management is needed during the process.Because of its small size,small maintenance enterprises have failed to keep pace with the demand of the market in many aspects,such as:messy management place,low quality of employees and maintenance,poor service ability and high repair rate.All of these cause low profitability so small enterprises can’t become better one.In order to improve services and maintenance quality,strengthening human resources management is the key.How to change the original mode of human resources is the challenges that the small maintenance company faces.Based on Y which is a automobile service enterprises as the research object,by reading a large number of documents,the paper sums up the different characteristics of human resources management mode.Through comparing Y human resources present situation,the paper concludes Y’problem in staff recruitment,training and motivation,then putting forward a suitable human resource optimization and implementation plan for Y.This apaper thinks the employee of vehicle maintenance enterprise has some figures like great personal mobility and recruitment difficulties.Corporate training cannot be better developed due to the existing resource constraints,and even some enterprise salary system does not have any incentives except the only fixed salary.According to investigation,the paper suggests Y improve maintenance enterprise recruitment,specific training measures,and develop a suitable employee compensation.The paper gives measures for further improving the performance appraisal system and puts forward the principle of core employee’s equity incentive plan.This paper hope it can improve the enthusiasm of staff and the service level of the enterprise through the measures mentioned,also promoting customer experience.Making Y keep up with the pace in transformation and upgrading of the market,then developing.